Terms & conditions

Payment

We accept the following methods of payment: PayPal (5% fee) and bank transfer. If you choose to pay via PayPal, you will be directed to the secure PayPal website for payment. If you choose bank transfer, you will receive a confirmation e-mail with details of your order complete with shipping price and payment details (IBAN/BIC) to make the bank transfer.

Shipping

We charge postage at cost; this is calculated in the shopping cart by the combined shipping weight of your books. Once we have received your payment, your order will be shipped within 1-5 working days. We take no responsibility of lost and damaged shipments.

Please consider placing bigger orders to keep the shipping cost per item as low as possible.

Acknowledgement of order

All orders receive an onscreen confirmation and, as soon as your order has gone through, you should get an order confirmation email from mail@viidesaskel.fi – please check your junk email folder and spam filter if it doesn’t arrive. You will also receive a shipping confirmation once your order has been sent (within five working days).

Privacy

According to General Data Protection Regulation (GDPR) 2018, all customer addresses are kept private. We will not under any circumstances give or sell any information provided to us to any third parties. Any credit card transactions are handled by PayPal and you can find all the necessary information on credit card privacy at the PayPal-website.